Kulaniapia is a large property of 22 acres that inlcudes two miles of walking trails and three distinctly different buildings that contain our guest rooms. There is staff onproperty to greet you and answer your questions from 7:00am to 11:am and from 2:00pm to 6:00pm. If you arrive other than those hours, you are welcome to make yourselvesat home and enjoy the property. You will find our Welcome Board at the covered benchby the Residence where you will find your name and your room location in either theResidence, Harmony, or the Pagoda Guest House. Children are welcome at both theResidence, and the Pagoda Guest House, However you must be at least 16 years old tostay at Harmony. We offer a 10% Kamaaina discount if you have local ID on the day of check in.
Check in / Check out - check in is any time after 2:00 pm and check out is by 11:00. Youare welcome to enjoy the property on the day of your departure for as long as you like.you may store your belongings in foyer, but we must insist that you vacate your room by11:00 am so that housekeeping can have access. There is no "late check out" allowed.Your cooperation is greatly appreciated.
Deposit - Reservation deposits are required at the time of booking. Deposits are 50% ofthe anticipated room rate for the duration of your stay. We accept Mastercard, Visa,American Express, travelers checks, and personal checks. Balance is due upon arrival.The tax in hawaii is 4% general excise, and 7.25% room accommodations tax. The totaltax is 11.25% and will be added onto your room charge
Cancellation Policy - We have a two week cancellation policy. If you cancel within 14days of your reservation, your deposit is refunded to you with no penalty. If you cancelless than 14 days prior to your reservation date, every effort will be made to re-rent yourroom for you, however if we do not succeed in renting your room, you will forfeit yourdeposit. If you cancel your reservation within 7 days of your stay, or are a no show, ordepart early, you will be charged for the full amount of your stay.
Smoking - Hawaii State Law dictates that all public areas are designated as smoke free.Our rooms are non smoking rooms. Smoking is not allowed within 20 ft of any of ourbuildings. We are a large property however and smoking is allowed on the grounds.your discretion is appreciatied.
Swimming at Kulaniapia Pond - Swimming is allowed only at the bottom of KulaniapiaFalls, and no where else on the property. Before swimming you must first get permissionfrom the Innkeeper on the day that you wish to swim, and sign a liability release waiver. This is a safety issue as water levels can change daily depending on how much water is being released over the falls. Your Innkeeper is in a position to know the existingconditions and evaluate the safety of swimming on any particular day.